Shipping Overview
At Manisha Beauty Parlor & Cosmetic Center, we are committed to delivering your orders quickly and safely. We ship products worldwide using trusted courier services.
✨ Free shipping on orders over ₹2,000!
All other orders come with economical shipping options starting from ₹50.
Shipping Rates
Standard Delivery
Within Nepal
₹50
3-5 Business Days
Express Delivery
Within Nepal
₹150
1-2 Business Days
International Shipping
Worldwide
₹500+
7-15 Business Days
Shipping Methods
We use the following courier services for delivering your orders:
- Nepal Post: Reliable domestic and international shipping
- Daraz Logistics: Fast delivery within Nepal
- Private Courier Services: For urgent orders (if applicable)
- DHL/FedEx: For international shipments
Tracking information will be provided once your order ships.
Processing Time
⏱️ Order Processing: 1-2 business days
After you place an order, we begin processing it within 24 hours. You will receive a confirmation email with tracking details once your package is shipped.
Note: Processing time does not include weekends and public holidays.
Delivery Guidelines
- Packages are delivered to the address provided during checkout
- Delivery attempts are made during business hours (9 AM - 6 PM)
- If no one is available, the courier will leave a notification
- You can request a redelivery at no extra cost
- Signature may be required for high-value orders
Shipping Restrictions
Please note the following restrictions for certain countries:
- Some cosmetic products may have restrictions in specific countries
- We follow all international regulations for product shipment
- Liquid products may have additional shipping requirements
- Certain countries may require customs declaration
Package Tracking
You can track your package in real-time:
- Tracking link will be sent via email
- Use our Track Order page
- Updates are provided at each stage of delivery
- Contact us for manual tracking assistance
Damaged or Lost Orders
If your order arrives damaged or is lost in transit:
- Report within 48 hours of delivery
- Provide photos of the damaged package and product
- Include your order number and tracking ID
- We will file a claim with the courier immediately
- Replacement or refund will be issued (typically within 5-7 days)
Return Shipping
For returns and exchanges:
- Return window: 7 days from delivery
- Product must be unopened and in original condition
- Return shipping is the customer's responsibility (unless defective)
- Defective products: Free return shipping
- Refund processed within 5-7 days of return receipt
Frequently Asked Questions
Q: How long does shipping take?
A: Standard shipping within Nepal takes 3-5 business days, Express takes 1-2 days, and international shipments take 7-15 business days depending on the destination country.
Q: Is there free shipping?
A: Yes! Orders over ₹2,000 qualify for free standard shipping. Otherwise, shipping costs start from ₹50.
Q: Can I change my delivery address after ordering?
A: You can change the address within 12 hours of placing the order. Contact us immediately if you need to make changes.
Q: What if my package is delayed?
A: If your package is delayed beyond the estimated delivery date, contact us immediately. We will track it and follow up with the courier.
Q: Do you ship internationally?
A: Yes! We ship to most countries worldwide. International shipping rates vary based on destination and weight. Calculate your shipping cost at checkout.
Q: How is my package protected?
A: All packages are carefully packed with protective materials. For fragile items, we use extra padding and sturdy boxes to ensure safe delivery.
Need Help with Shipping?
Contact our customer support team:
📍 Location
Khaireni, Gulmi, Nepal
